100.0% would refer friends and family to us

5 stars Customer since 2014

They are friendly and will do whatever they can to ensure you the best service so you are satisfied.

5 stars

5 stars Customer since 2014

Chris has been very thorough in diagnosing my transmission problem, however when the transmission gets hot it still clunks when downshifting to second and first gears. This a known problem with mini coopers, and I feel Chris will find the problem and he assured me if he can't resolve the issue, he would refund the amount of money to reset CVT and throttle adaptations. He also replaced the brake booster vacuum line and now the brakes work. Very honest and pleasant people to work with. He also provided me with a loaner car while car was in shop. Thank you, Raymond C. Luttrell

5 stars Customer since 2014

Great Customer Service! My husband and I just moved to the area, we have 3 BMW's and we are very particular on who works on our cars. We had been checking around for a BMW specialist. When we were out & about and noticed a BMW Z4 in a parking lot. My husband was checking it out when the owner came back and we asked him where he got his car serviced. He told us Bavarian Werkstatte. He too was particular who worked on his car. So we looked up where the shop was and drove out to location. We went in and met Chris the owner talked to him for awhile. The work location was very clean!! Everyone there was so nice and they took the time to answered all our questions. I booked an appt for my car. They went through it and called me to tell me their findings. My car runs like new and it was soooooo clean. We have found our new CAR DOCTOR :0)

5 stars Customer since 2014

Excellent Overall Service! This is the real BMW Service Center. They are very attentive from the moment you call for appt and Laurie is very nice and pleasant. Chris the owner is very professional and introduced himself and showed me the readings thru the computer hooked to my car. Rueben the mechanic was also very professional in explaining to me about my car after he tested driving it . I was very pleased and happy to finally see a REAL BMW Service Center. Check it out and you won't be disappointed.

5 stars Customer since 2012

great!

5 stars Verified customer

Bavarian Werkstatte is a great automotive mechanic shop. I have used them twice now, driving all the way from Las Vegas. I find their service and rates to be superior to anything locally. I would not hesitate to recommend them to others who need work done on BMW's or Mini Coopers.

5 stars Customer since 2013

Fantastic customer service! Excellent workmanship. None better.

5 stars Customer since 2014

What can I say about another visit, but this time with our X5??? The same as our M3...AWESOME! I am so GLAD that there is someone in St. George that actually KNOWS BMW's! You will NOT regret taking your BMW here!

5 stars Customer since 2014

If you are looking for an excellent BMW repair shop, LOOK.NO.FURTHER!!! Bavarian Werkstatte is not only well equipped to diagnose your vehicle's issues, but they are also knowledgable and capable of getting those problems fixed. Great people own and run the shop! They have my vote!

5 stars Customer since 2014

Just Excellent Service by Chris and Lori on our visit.

I called them out of the blue to service my Dad/Mom's 2004 BMW...which had fallen out of date on most of its required maintenance. I only had a window of two days to get the maintenance done while visiting before heading back home.

Drove to St George, meet Chris and Lori in their shop (absolutely super clean, large and modern) where Chris put the car on one of their three lifts and walked me through each particular part of the maint required. He was thorough, direct and honest, as well as knowing BMWs inside out

Then the largest rain/wind storm in Nevada in 30 years hit and washed out parts of I-15, directly impacting deliveries of BMW parts. No problem..they rebooked via Salt Lake City, got the parts in and completed all repairs by my deadline!!! Just excellent service.

If you live within a 100 miles of them in Utah or Nevada or Arizona...highly recommend making them your primary BMW service and repair shop--they have loaner cars available too!

v/r doug

4 stars Customer since 2014

We were pleased with our experience with Bavarian Werkstatte. The only issue was getting our car back. The key to our car was in the pocket of the car washer (who had left the shop), so we had to wait for the car to be delivered to our house. The fact that the car was delivered made the entire experience 4 star.

5 stars Customer since 2014

Great very impressed

5 stars Customer since 2014

We were on are way back to California in our Mini when the check engine light came on outside Richfield UT.. We called mini help and they got hold of Chris and put us together on a conference call. Chris talked us through the issue and assured us we would make it to his place 2 hours away. We made it in the time he said and safely. He got right after diagnosing the problem. It turned out there were 2. He gave us an accurate estimate and time line to get us back on the road. Lori his office manger took excellent care of us as we now needed to spend the night in ST. George UT. She took us to and picked us up the next day from our hotel. As soon as the parts arrive the next day, Chris and his mechanic went right to work to get the car running again. The car is running better than ever! Chris and his team did an outstanding job for us. We recommend Chris and his team if you are in need of help when passing by or make him your BMW or MINI mechanic if your living in the area. Bob and Laurie.

5 stars Customer since 2014

Best shop in town! Always courteous, honest and caring. Bavarian Werkstatte understands customer service and it is obviously their first priority. They realize if you're treated right, and the price is fair you will come back again and again. True professionals. Tell all your friends and neighbors to go to Bavarian Werkstatte for their BMW and Mini repairs. No one does it better!

5 stars Verified customer

We have owned several BMW's over the years and have been bringing them to Chris at Bavarian Werkstatte for all of our service. We wouldn't go anywhere else, work is always thorough and top notch. If you're looking for an honest, reputable and experienced BMW mechanic in southern Utah, you've found it here.

5 stars Customer since 2013

Chris Long, the owner of Bavarian Werkstatte, did an amazing job repairing my 1998 BMW M3, after an unfortunate accident where I rear-ended a Toyota RAV4. I take great pride in my car, even taking it to car shows, so I thought it would never be the same. Was I wrong! My car looks better than it did before my accident!! You can't even tell where my car had been damaged; the repair work and the paint job is so seamless!!! Chris also went to great lengths to ensure that all replacement parts needed to repair my car were BMW-certified. I give Chris and his staff the highest recommendation, because they deserve nothing less!!! Sandy G.

5 stars Verified customer

Chris and his staff are very friendly and I am impressed with Chris's knowledge with BMW vehicles. I also appreciate the way everyone made me feel while I was in the shop. I was treated as if I were a long time friend.

Chris even loaned me his wife's car while my car was being repaired. I never have experienced this type of treatment and service before. I highly recommend the Bavarian Werkstatte shop as a competent and trustworthy place. My car runs perfectly!

5 stars Customer since 2014

I like how I was treated, I thought they were very fair and went the extra mile!

5 stars Customer since 2013

Customer service is a top priority with Bavarian Werkstatte.

5 stars Customer since 2014

This is the best service, and best work I have found in Washington County. I have had my BMW serviced by a couple of other BMW service providers and nothing compares to Bavarian Werkstatte.

5 stars Customer since 2014

Awesome service! I didn't have an appointment and they worked me in quickly!! The price?....excellent!! I have a new place to have my 7 series worked on!!

5 stars Customer since 2014

Excellent fast service. Chris was super nice and extremely helpful. Will be coming back again.

5 stars Customer since 2014

It is comforting to find a place that knows my car and is staffed by people who can be trusted.

5 stars Customer since 2014

Service was excellent. The rates charged for the work we had done on our car were more than fair.

Chris & Lori are honest, friendly and professional. We won't take our car anywhere else after going to Bavarian Wekstatte.

5 stars Customer since 2013

I like the new location. Great waiting area with refreshments. I like how you can see them working on your car and ask them any questions you have. Great, quick service. Reasonable prices.

5 stars Customer since 2013

Very good service and a really good work area. Work was completed in a very good and timely manner.

5 stars Customer since 2014

Chris and Lori were great to work with and did great work. We bought a used Mini that we were told was completely reconditioned by BMW and that there would be a 30 day period in which any needed repairs would be preformed by the car owner's local european car service center. Anyway, after 4 visits to the service center and as many different "stories" as to what was wrong and how the problems had been fixed, we gave up working with them and took the car to Bavarian Werkstatte where the service was complete and professional including having the front brakes replaced, seals replaced, and the replacing of hoses that were leaking because the duct tape used for previous repairs had come off.

We now have confidence that the repairs have resulted in a car that we finally feel safe in driving.

Thanks Bavarian Werkstatte

Penny & Ed

5 stars Customer since 2013

The work was performed on time, as promised and professionally done. Chris knows what he's doing and explains everything to you in a manner you can understand prior to commencing the work. On top of all that, my vehicle was washed and appeared spotless when I picked it up. Great job! Bruce B.

5 stars Customer since 2013

Chris is awesome. Great to work with and takes care of my car like it was his own.

5 stars Customer since 2014

Everyone was super helpful. I appreciate them getting me in right away.

5 stars Customer since 2011

Thank you very much for your professional customer service and attention to detail. I have been very impressed with the work Bavarian Werkststte has given me over the years and expect to retain their services in the future.Special thanks to Chris , Laurie and Kyle for the unflagging dedication they provide. Sincerely Frank

5 stars Customer since 2014

The people are very nice and friendly. The shop was really clean. They seem to know the auto's very well and get the job done quick. I was very pleased with the job & will return for future service.

Thanks Guys.

5 stars Customer since 2013

Chris is very knowledgable and customer service oriented. He very quickly determined our cars problem and got it rectified as quickly as possible. I would recommend his services to any BMW owner

5 stars Customer since 2011

Timely, excellent service, as always!

5 stars Customer since 2014

very helpful in assisting me with transmission problems. very efficient with follow up. also provided me with a loaner car.

5 stars Customer since 2011

Hi to all, I like your online info and as I told you this morning the car runs really

good and it started first thing.

Thanks, Phyllis Schmiedt

5 stars Customer since 2013

The most wonderful people, the best service, expertise, and professionalism that I have ever experienced in all my years as a BMW M3 car owner. The cleanliness of your shop is unparalleled. Plus, I was treated as not only a customer, but also as an instant friend. Chris, Kyle, Lori, and Aaron are fabulous and welcoming. I can't wait to see them at the car show in February, and in all of my future visits to their shop! I recommend Bavarian Werkstatte enthusiastically to everyone!!

5 stars Customer since 2012

Excellent service!

5 stars Customer since 2013

I purchased a 2004 BMW 325 ci on the internet. I had the car checked out by a BMW shop in Dallas TX. All checked out OK. I had the car shipped to Las Vegas NV. The A/C did not work, I drove it home in 112 degree temperature, what a ride. Chris gave me a list of repairs to get the car as close to perfect as it could be. I had the repairs done as I could afford to. The car is now finished and I am loving it, thanks to Chris and his crew. Thanks all: Robb Martindale

5 stars Customer since 2013

You guys are awesome!

5 stars Customer since 2012

I got 148K on my machine. Makes me a regular! Always great service. Steve

5 stars Verified customer

Very professional and honest, They make you feel very confident that the work is done and done very well,

5 stars Customer since 2013

I love this place. Chris did a great job servicing my coupe and feels great. Honest, detail oriented and they really know how to treat their clients :D

5 stars Customer since 2012

You are the flippin best! We love you guys!

5 stars Verified customer

Very friendly and willing to do whatever needs to be done to find the problem

5 stars Customer since 2012

Trustworthy service.

5 stars Customer since 2013

Extremely competent and informative.

5 stars Customer since 2012

Chris and Lori are always real friendly and helpful. They are very busy, but make time for me and my family. When my car is sick they are able to diagnose the problem and have it back on the road in a quick time. I do real estate and can't afford to have my car down for LONG! Thanks for your help Bavarian. Steve

5 stars Customer since 2013

Excellent and informative service, I feel I have a great place to bring my BMW for great care and optimal performance. A little tucked away, but once you find it, it's worth it. Great people!

4 stars Customer since 2013

The staff is friendly and informative about what they do to your car.

5 stars Customer since 2013

The shop was clean and the staff was very informative. It was nice to have a place work on my car that I felt would give me honest and knowledgeable information. THANKS!!

5 stars Customer since 2012

Courteous and professional service. Happy with the results.